You work with people who you understand right away. And then, you work with others who you never seem to be able to get what they’re saying the first time. A simple miscommunication sometimes means hours of stress and difficulty redoing the original work performed. That’s just the nature of the workplace. With your office move, though, you want to have as few miscommunications as possible, so you avoid annoying mishaps:
- Keep e-mails succinct and send as few as possible. Do you know the guy at the office who always sends 7 e-mails to get his point across? You can’t remember what his original e-mail meant because you’re so busy going through all the others. When you have to communicate via e-mail, send as few as you can. And keep them short. It’s easy to miscommunicate with longer e-mails because words can be subjectively understood.
- Be honest and direct. You know the person who talks around the real issue? They use long sentences, seem a little awkward in their demeanor, and you don’t quite get what they’re saying. Then, whatever the issue was, it continues to happen. That’s not the way to communicate verbally.Instead, be honest, direct, and succinct. Talk to your employees about the move in a respectful, tactful, but still honest way.
- Ask the other party their understanding of your communication. Whenever you complete your communication with the other party, ask them to talk about their understanding of what you just said. That way, you know you’ve communicated things properly. And if they didn’t get it the first time, clarify the parts they don’t understand. Be patient – if you get angry, that causes the other party to focus on your anger and lose the real message you’re trying to communicate.
- Proactively follow up. If you’ve communicated something to your CRN team or employees, and you get no immediate response, don’t leave things up to chance. Instead, follow up with them to see what the status of your request is. That way, you can stop stressing.
- Provide communication standards to everyone involved with the move. If you need daily communication in the form of an e-mail with your CRN team, let them know. Maybe you don’t need that right now, and a weekly phone call will do the job. Do the same with everyone participating in your office move. Make your standards clear and explain why they’re necessary.
If you take these steps, you’ll iron out small problems before they become more major ones later on down the line. Clear communication isn’t always given the proper recognition it deserves, but the better you do it, the less stress you experience and the sooner your company moves to its new location.